Are you talking to your people or at them?

The stakes have never been higher, and employees have never needed straight talk from their leaders more than they do now. So why do so many organizations keep communicating in the same ineffective way?

The answer is simple. They’re stuck using an old model: Disseminating information = effective communication.

Although outdated communication assumptions aren’t working, there are two pieces of good news. First, changing the way … [ Read more ]