Even in this age of abundant data and rocket-science analytics, many decisions force people to draw on their accumulated wisdom to make the right call. Sometimes that’s because the absolute right answer can’t be known; the question at hand relates to a future too full of uncertainty. Other times, the optimal solution could be determined based on accessible information, but the urgency of the situation … [ Read more ]
Content: Quotation | Authors: Brook Manville, Tom Davenport | Source: Babson Insight | Subject: Decision Making
Managing knowledge is hot! Before we get carried away, why not stop to link knowledge and strategy?
Content: Article | Authors: Brook Manville, Nathaniel Foote | Source: Fast Company | Subjects: Knowledge Management, Strategy