5 Posts found for Author: Carolyn Black

Many leaders are overlooking the people most critical to their organization’s success. Many organizations do now consider EQ, particularly in hiring. But they inadvertently filter against it. Self-awareness (candor) is often seen as highlighting weakness, self-regulation (restraint) is often seen as lack of passion, and empathy (awareness of others’ feelings) is often seen as an inability to make hard decisions. Promotions are most often based … [ Read more ]

Content: Quotation | Authors: Carolyn Black, Jon Katzenbach | Source: strategy+business | Subjects: Human Resources, Organizational Behavior

According to [Frederick] Herzberg, the key to motivating workers is enriching their jobs by giving them enough responsibility, control, and data to facilitate growth and “play,” or experimentation. Today’s leaders and managers should ask themselves: Do employees have a view of and control over their work, from inputs to impact? Can they take on new but surmountable challenges? Is there room for them to make … [ Read more ]

Content: Quotation | Authors: Carolyn Black, Jon Katzenbach | Source: strategy+business | Subjects: Human Resources, Organizational Behavior

A trio of 20th-century thinkers yields insights into how to align culture with strategy and energize employees today.

Content: Article | Authors: Carolyn Black, Jon R. Katzenbach | Source: strategy+business | Subject: Organizational Behavior

Feelings are messengers of needs. Meeting needs unlocks positive feelings and energy; neglecting needs does the opposite. By integrating business objectives with meeting people’s needs, companies can make sure the strong wind of a positive emotional force is at their back. Emotions and feelings bring our needs — human requirements for survival — to our attention and strongly move us toward meeting them. 

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Our feelings … [ Read more ]

Content: Quotation | Authors: Carolyn Black, Chad Gomes, Jon R. Katzenbach | Source: strategy+business | Subjects: Human Resources, Management, Motivation, Organizational Behavior

By aligning the pursuit of business objectives with the meeting of human needs, companies can tap into powerful emotional forces in their current cultural situations.

Content: Article | Authors: Carolyn Black, Chad Gomes, Jon R. Katzenbach | Source: strategy+business | Subject: Organizational Behavior