Theodore Kinni, Christina Maslach, Michael Leiter
Maslach and Leiter frame and define [burnout] as arising from mismatches in the relationship of employees with their jobs. They identify three dimensions of this relationship: the capability dimension, which is governed by workload and control; the social dimension, governed by reward and community; and the moral dimension, governed by fairness and values. When any one of these dimensions break down… the result, write the … [ Read more ]
Content: Quotation | Authors: Christina Maslach, Michael Leiter, Theodore Kinni | Source: strategy+business | Subject: Organizational Behavior