We tend to hire people on the “hard” (IQ and experience) but fire them for their failure to master the “soft.” References are one of the best ways to assess the latter.
Content: Quotation | Author: Claudio Fernández-Aráoz | Source: Harvard Business Review | Subject: Human Resources
How is a near-zero firing rate achieved? With great reference checking. Of course, you should assess potential hires in many other ways, too. But reference checks are by far the most important step in making sure that you’re not about to bring on someone who you’ll soon want to let go. So how do you make sure you’re getting the right people to give you … [ Read more ]
Content: Article | Author: Claudio Fernández-Aráoz | Source: Harvard Business Review | Subject: Human Resources