Error Management: A Pre-emptive Move that can Reap Long-term Gains

If Murphy’s Law is to be believed, we should be doing a lot more to prevent mistakes from happening in the first place, especially when such errors can potentially turn into disasters. Take Chernobyl or the more recent NASA Columbia catastrophe, events that will long be remembered, but for the wrong reasons.

At an organizational level, errors are usually less dramatic, but undesirable nonetheless.

Dave Hofmann, … [ Read more ]