If Murphy’s Law is to be believed, we should be doing a lot more to prevent mistakes from happening in the first place, especially when such errors can potentially turn into disasters. Take Chernobyl or the more recent NASA Columbia catastrophe, events that will long be remembered, but for the wrong reasons.
At an organizational level, errors are usually less dramatic, but undesirable nonetheless.
Dave Hofmann, Associate Dean and Professor of Organizational Behavior at the University of North Carolina, thinks that error management is underrated, and says that has the effect of hurting the organization where it matters.
Content: Article
Author: Dave Hofmann
Source: “INSEAD Knowledge”
Subjects: Management, Organizational Behavior
Author: Dave Hofmann
Source: “INSEAD Knowledge”
Subjects: Management, Organizational Behavior
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