Key Performance Indicators: Developing, Implementing, and Using Winning KPIs

By exploring measures that have transformed businesses, David Parmenter has developed a methodology that is breathtaking in its simplicity and yet profound in its impact. Now in an updated and expanded Second Edition, Key Performance Indicators is a proactive guide representing a significant shift in the way KPIs are developed and used, with an abundance of implementation tools, including:

– The four foundation stones that … [ Read more ]

The New Thinking on KPIs: Why You May Be Working with the Wrong Measures

Many companies are working with the wrong measures, many of which are incorrectly termed “key performance indicators” (KPIs). Companies with 20 or more KPIs lack both focus and alignment, and are underachieving. From my research, very few organisations really monitor their true KPIs. The reason is very few organisations, business leaders, writers, accountants, and consultants have explored what a KPI actually is. This article is … [ Read more ]