Dutta Satadip
Companies need to ensure people know what to expect once they sign on and become customers. One way that companies can set meaningful expectations is to provide a comprehensive menu of services. Many companies provide a list of product features, but what I am suggesting goes further, to also include the terms of the services that will be provided. This provides transparency for customers, and … [ Read more ]
Content: Quotation | Author: Dutta Satadip | Source: strategy+business | Subject: Customer Related