The Dark Side of Trust
It has been well documented that strong trust between a buyer and supplier provides many advantages, such as increased productivity. But according to new research coauthored by HBS professor Felix Oberholzer-Gee, trusting relationships can also have a negative side that managers must take into account.
Content: Article | Authors: Felix Oberholzer-Gee, Victor Calanog | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Management, Marketing / Sales