Gary Klein
What concerns me is the tendency to marginalize people who disagree with you at meetings. There’s too much intolerance for challenge. As a leader, you can say the right things — for instance, everybody should share their opinions. But people are too smart to do that, because it’s risky. So when people raise an idea that doesn’t make sense to you as a leader, rather than ask … [ Read more ]
Content: Quotation | Author: Gary Klein | Source: Medium | Subjects: Communication, Leadership, Management, Organizational Behavior, Teamwork
Strategic Decisions: When Can You Trust Your Gut?
Nobel laureate Daniel Kahneman and psychologist Gary Klein debate the power and perils of intuition for senior executives.
Content: Article | Authors: Daniel Kahneman, Gary Klein | Source: McKinsey Quarterly | Subject: Organizational Behavior
Gary Klein and Jay Rothman
Traditional management tools are grounded in clear and stable goals; they function poorly in complex situations where goals need to rapidly evolve. Most of them work by defining the objective, identifying tasks to reach that objective, developing a schedule for starting and finishing each task, and then monitoring the progress of each task. This process—known as Management by Objectives—helps you in situations that are well-ordered … [ Read more ]
Content: Quotation | Authors: Gary Klein, Jay Rothman | Source: The Conference Board Review | Subject: Management
Sources of Power: How People Make Decisions
Gary Klein studies decision-making in the field, tagging along with firefighters, standing by in intensive-care units, and watching chess masters play lightning-fast “blitz” games to learn how people make choices with time constraints, limited information, and changing goals. From this research, he and his associates have developed a theory of “naturalistic decision-making.”
Sources of Power essentially lends the validity of scientific research to techniques that many … [ Read more ]
Content: Book | Author: Gary Klein | Subjects: Management, Organizational Behavior
Decisions: Making the right ones. Learning from the wrong ones
There are two standard schools of advice on how to make decisions under pressure: Use your head, or go with your gut. A third option-the experiential approach-combines the best of the rational and the intuitive.
Content: Article | Authors: Gary Klein, Karl E. Weick | Source: Across the Board (ATB) | Subjects: Management, Personal Development