The bold, decisive manager: Cultivating a company of action-takers

Atrophy, entropy and apathy are holding back many organizations and managers today. How, then, to nullify those negative forces and create a culture that enables and rewards managers for taking bold, decisive action? Answering this question effectively is a leader’s greatest challenge today, these co-authors write. In this article, they offer suggestions for creating an organizational culture defined by energy, imagination and the exercise of … [ Read more ]

A Bias for Action: How Effective Managers Harness Their Willpower, Achieve Results, and Stop Wasting Time

“By its very nature, a manager’s job leaves little room for reflection,” Bruch and Ghoshal contend, “and as a result managers tend to ignore or postpone dealing with the organization’s most crucial issues.” How can managers overcome this problem and learn to take “purposeful action” rather than drowning in the day-to-day deluge of email, phone calls and meetings? That’s the question the authors answer in … [ Read more ]

Lufthansa – maintaining change momentum

This article – a specially abridged version of a full case study – describes how the company went from the brink of disaster to becoming one of the world’s leading airline companies.