Herb Kelleher

You can’t really be disciplined in what you do unless you are humble and open-minded. Humility breeds open-mindedness.

Herb Kelleher

Your employees come first. And if you treat your employees right, guess what? Your customers come back, and that makes your shareholders happy. Start with employees and the rest follows from that.

A Culture of Commitment

Beyond a healthy balance sheet, the softest of assets — personality — carries the day. That and other sentiments from Southwest Airlines chief Herb Kelleher.