PLEASE NOTE
Leader to Leader transitioned to the Hesselbein Institute and older articles are no longer available. If you click through you will be taken to the Internet Archive site to find an archived copy.
Leader to Leader transitioned to the Hesselbein Institute and older articles are no longer available. If you click through you will be taken to the Internet Archive site to find an archived copy.
Beyond a healthy balance sheet, the softest of assets — personality — carries the day. That and other sentiments from Southwest Airlines chief Herb Kelleher.
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