Managing Things and Leading People

High-performing teams and organizations balance the discipline of systems, processes, and technology management on a base of effective people leadership.

Wise Managers Treat Layoffs as Last Resort

Over the last decade numerous studies have shown that “dumbsizing” sometimes provides short-term relief – and protects shortsighted managers’ bonuses – while hurting companies in the long-term.

Why Most Training Fails

Most organizations use their training investments about as strategically as they deploy their office supplies spending. And the impact on customer satisfaction, cost containment or quality improvement is just as useless.

You’re Getting the Behaviour You Designed

This article starts off with a dubious and unsupported rail against centralized organizations. Luckily, it soon changes gears and discusses high-performing organizations and the futility of searching for an ideal or perfect organizational structure (the structure must be appropriate for the organization’s vision and values, goals and priorities, skill and experience levels, culture, team effectiveness, etc.) Some general trends that are emerging are … [ Read more ]