7 Posts found for Author: Jim Harter

Companies should seek ways to track real-time employee experiences and gain insights into issues affecting employees’ work lives and their organizations’ performance. Leaders realize that engaging employees takes more than sending out an annual survey. Instead, it requires a year-long people strategy aimed at clarifying expectations and maximizing performance. To that end, leaders want a way to gather employee feedback throughout the year. Thus, the … [ Read more ]

Content: Article | Authors: Annamarie Mann, Jim Harter | Source: Gallup Management Journal | Subjects: Human Resources, Management, Organizational Behavior

Companies miss the mark on high managerial talent in 82% of their hiring decisions, which is an alarming problem for employee engagement and the development of high-performing cultures…

Conventional selection processes are a big contributor to inefficiency in management practices; they apply little science or research to find the right person for the managerial role. When Gallup asked U.S. managers why they believed they were hired … [ Read more ]

Content: Quotation | Authors: Jim Harter, Randall J. Beck | Source: Gallup Management Journal | Subjects: Hiring, Human Resources, Management, Organizational Behavior

Two major factors influence employee performance, Gallup has found: engagement and well-being. Gallup measures engagement for employees through the Q12 survey, which consists of 12 actionable items with proven links to performance outcomes. And with Healthways, we measure well-being through five elements that are crucial to a life well-lived.

Now, many organizations measure and evaluate their employees’ engagement, while others focus on improving their workers’ well-being. … [ Read more ]

Content: Article | Authors: Dan Witters, Jim Harter, Sangeeta Agrawal | Source: Gallup Management Journal | Subjects: Best Practices, Management, Organizational Behavior

Companies fail to choose the candidate with the right talent for the job 82% of the time, Gallup finds.

Content: Article | Authors: Jim Harter, Randall J. Beck | Source: Gallup Management Journal | Subjects: Hiring, Human Resources, Management, Organizational Behavior

Many employees who are not engaged want a reason to be inspired. They are the “show me” group that needs an extra push to perform at their best. While positive feelings, such as happiness, are usually byproducts of engagement, they shouldn’t be confused with the primary outcomes. Rather, the primary emphasis should be on elements that engage workers and drive results, such as clarity of … [ Read more ]

Content: Quotation | Authors: Annamarie Mann, Jim Harter | Source: Gallup Management Journal | Subjects: Human Resources, Motivation, Organizational Behavior

From Gallup’s perspective, onboarding should do two important things:

1. fulfill the promises made during the hiring process
2. lay the foundation for long-term engagement and performance

So what aspects of onboarding are proven to lay the foundation for consistent high performance?

Here are the five questions every employee needs to have answered if they are to have an exceptional onboarding experience.

Content: Article | Author: Jim Harter | Source: Gallup Management Journal | Subjects: Human Resources, Training & Development

Matrices are often necessary, but they may create uncomfortable ambiguity for employees. Clarifying roles can boost both the engagement of the workforce and a company’s organizational health.

Content: Article | Authors: Jim Harter, Michael Bazigos | Source: McKinsey Quarterly | Subject: Organizational Behavior