John Izzo

Having a consistent strategy may not seem like a differentiator. But having consulted with about 500 companies worldwide over the last 30 years, I have, time and again, heard employees complain that their company subscribes to the “flavor of the month” approach, constantly switching direction. Frequent changes in strategy breed both cynicism and a lack of confidence among employees. A clearly articulated, consistent strategy […] … [ Read more ]

Consistency Drives Success at Telus

The Canadian telecom giant transformed its business by adopting a clear, stable approach to strategy and culture.