Karen Stephenson
Whenever change is on the agenda, the power of relationships trumps the power of position.
Content: Quotation | Author: Karen Stephenson | Source: strategy+business | Subjects: Change Management, Power / Authority
The Quantum Theory of Trust
Why do so many communications take place “off the charts”? Karen Stephenson argues that in modern organizations, the “real” work often takes place through informal personal connections. Many people pretend that maintaining these connections is part of their “official” job description, even when it is not. Executives try to “fix” their organization’s culture, or at least unravel its mysteries, by tweaking the flow of decision … [ Read more ]
Content: Book | Author: Karen Stephenson | Subject: Organizational Behavior
What Knowledge Tears Apart, Networks Make Whole
Every organization has a wealth of knowledge stored in the memories and intuitions of its employees. This tacit knowledge is shared through formal and non-formal networks which bond and motivate people within the organization. Karen Stephenson goes at the importance of trust in the creation of such networks and explains why managers must harness the power of networks to efficiently guide innovation and change. … [ Read more ]
Content: Article | Author: Karen Stephenson | Source: LeaderValues | Subjects: Knowledge Management, Organizational Behavior