Using Conflict to Your Advantage
An intensive study of teams in the aeronautical industry in the mid-90’s, led to the observation that successful learning teams went through a four-stage process before they achieved collective or organizational learning. Conflict often acted as a stimulant to propel teams toward organizational learning. On the other hand, not all teams became successful learning teams, and conflict was sometimes a factor when they did not. … [ Read more ]
Content: Article | Authors: Kathryn S. Rogers, Ph.D., Teri C. Tompkins, Ph.D. | Source: Graziadio Business Report | Subject: Organizational Behavior