Yes, You can Take the Guesswork out of Evaluating Outsourcing Capabilities and Performance

While thus far objective quality measurements for outsourcing have been elusive, Accenture believes the eSourcing Capability Model will benefit both buyers and outsourcing providers who understand the value of a standardized approach to evaluate outsourcing capabilities. This paper from Accenture Outsourcing and Infrastructure Delivery describes the model, its potential benefits and promising pilot results.