The Experience Trap

When companies look for a manager, they should look for experience, right?

Well, maybe not. INSEAD professors Kishore Sengupta and Luk Van Wassenhove say their research has revealed what they call the “experience trap.”;

“Conventional wisdom holds that as we do more things more often, we learn from experience and get better and better, and what we found in our research was that actually some of … [ Read more ]

A Framework for Integrating Knowledge Process and System Design

About 40% of Fortune 1000 companies now have chief knowledge officers, yet knowledge management remains focused more on data than knowledge, according to the authors. They examined knowledge management practices and found that traditional IS methodologies can be applied to the field of knowledge management. Their paper defines an integrated approach for those seeking a high-level, academic understanding of knowledge management processes.