Suspicious Minds
Collaboration among trading partners can unlock great value. Mistrust is the barrier. Here are six ways to build confidence.
Content: Article | Author: Lauren Gibbons Paul | Source: CIO Magazine | Subject: IT / Technology / E-Business
Classic Outsourcing Blunders
“…the basic concept is outsourcing. And seeing as we’ve had a quarter century to work out the kinks, you’d think that by now it would be a trouble-free, fill-in-the-blanks process. But you’d be wrong. Outsourcing, it seems, is one place where it’s a snap for history to repeat itself-with some calamitous results. While many companies have undoubtedly saved money, several others have seen costs spiral, … [ Read more ]
Content: Article | Author: Lauren Gibbons Paul | Source: Darwin Magazine | Subjects: Outsourcing / BPO, Strategy