Classic Outsourcing Blunders

“…the basic concept is outsourcing. And seeing as we’ve had a quarter century to work out the kinks, you’d think that by now it would be a trouble-free, fill-in-the-blanks process. But you’d be wrong. Outsourcing, it seems, is one place where it’s a snap for history to repeat itself-with some calamitous results. While many companies have undoubtedly saved money, several others have seen costs spiral, quality plummet or, worst of all, IT operations crash. Why is it that this seemingly simple idea has spawned so many disaster stories?

…regardless of why you outsource, mistakes happen-and often enough for us to compile a list of five classic outsourcing blunders. Here’s hoping that you can learn from a host of others’ missteps.”

Like this content? Why not share it?