Loren Gary, Jim Goughenhour

Research about cognitive bias has shown that decision makers are often unduly influenced by their starting points—how their thoughts about a topic are initially framed. Once you’ve defined the problem, don’t focus on the current process or product you want to improve. Instead, says Jim Goughenhour, “imagine what the ideal end state would look like, then work back to put in as much of it … [ Read more ]

Fighting the Enemy Within

Recessionary times can be murder on office politics— especially when devious practices and backstabbing are rampant. Resuscitate teamwork and find solutions with this Harvard Management Update article.

For Whom the Bell Curve Tolls

Performance appraisals used to be a way to reward employees. Now so-called forced rankings are being used to lay them off. But will you be sued if you use them?