Innovation can be defined as a process whereby ideas are transformed into new or improved products, services, or processes to solve practical problems and meet needs or to advance, compete, and differentiate organizations in the marketplace. In today’s world of increasing complexity, to compete effectively it is imperative that corporations explore ways to foster new ideas such as increasing their sources through loose ties to … [ Read more ]
Content: Article | Authors: Kalle Lyytinen, Marty Abbott, Michael Fisher | Source: Graziadio Business Report | Subjects: Customer Related, Innovation
Shigeo Shingo is credited with creating the concept of zero defects and the techniques of poka-yoke (Japanese for mistake-proofing). The approach seeks to remove the causes of defects, or, where this is impossible, to inspect each item simply and inexpensively to determine that it passes the quality threshold – with no defects.
Content: Article | Author: Michael Fisher | Source: ManagementFirst | Subjects: Best Practices, Operations