The Perils of Democratic Decision Making
Enterprise Social Software (ESS)-enabled communities can contribute significantly to decision making, but how well they contribute depends on the type of decision being made and the role given to ESS. Deploying online communities to democratize decision making is very conducive to enhancing operational and tactical decisions in terms of identifying and including the “right” stakeholders and decision makers impacting work practices, as well as gaining … [ Read more ]
Content: Article | Authors: Chris Vialle, Eoin Whelan, Rick Aalbers, Salvatore Parise | Source: “Ivey Business Journal” | Subjects: IT / Technology / E-Business, Management, Organizational Behavior