Saj-nicole Joni, Theresa Wellbourne

Theresa Wellbourne […] has conducted extensive studies of the relationship between organizational tension and business unit performance. According to her research, the single biggest predictor of poor organizational performance is when employees are “complacent” or “happy.” The second biggest predictor of poor performance is when employees are “burnt out” or “overwhelmed.” Getting the balance right is essential. Not all tensions are productive—think internal politicking and … [ Read more ]

Why CFOs Don’t Get It

As in architecture, a variety of tensions help organizations to take shape and determine the speed at which a company’s leadership vision is realized. Whether these are tensions over leadership, future vision and strategy, or resource allocation, each tugs upon alignments that determine how a company completes its work.

By leveraging such tensions and learning to manage the informal relationships that organizations thrive upon, finance leaders … [ Read more ]

Saj-nicole Joni

But the fact is that content employees don’t drive a company to achieve big wins. It takes employee conviction, desire and ambition, and those traits don’t create a naturally “aligned” workforce. Show me an organization where employees are universally content, and I’ll show you a failure about to happen. The bottom line is this: If you want your company to innovate and to deliver sustainable … [ Read more ]

Getting Tensions Right

How CEOs can turn conflict, dissent, and disagreement into a powerful tool for driving performance.

Ken Favaro and Saj-nicole Joni

Every business faces the opposing forces of the pull for more growth against the pull for more profitability; the demand to show profit today against the need to invest in the company’s future; and the call for optimizing the whole against the tendency of individual parts to maximize their own performance. The three performance tensions — growth versus profitability, short term versus long term, and … [ Read more ]

Of Proteges and Pitfalls

A complete plan for getting the mentoring you need.