Stephanie Overby, Maurice Schweitzer
People automatically associate input related to quantity (how long it takes to make a car) with output quality (how well it performs). While in many cases, input information does directly correspond to outcome, in some cases it does not. Yet humans are hardwired to automatically associate input and output. And people can prey on your input bias, causing you to make poor decisions or judgments … [ Read more ]
Content: Quotation | Authors: Maurice Schweitzer, Stephanie Overby | Source: CIO Magazine | Subjects: Decision Making, Organizational Behavior, Personal Development, Personality / Behavior, Thought
Secrets of Offshoring Success
Even as offshore outsourcing has matured, best practices have been few. Now two top academics reveal the principles that should guide CIOs.
Content: Article | Authors: Joseph W. Rottman, Mary C. Lacity, Stephanie Overby | Source: CIO Magazine | Subject: Outsourcing / BPO
Bias Beware
It’s commonly believed that the more time we devote to a project, the better the results. Not so. Wharton professor Maurice Schweitzer tells Senior Writer Stephanie Overby how CIOs can correct “input bias” and stop confusing quantity with quality.
Content: Article | Authors: Maurice Schweitzer, Stephanie Overby | Source: CIO Magazine | Subject: Organizational Behavior