Thomas J. DeLong

The only way to do the right thing well is to do it poorly first.

Thomas J. DeLong

Managers should think about three levels of human behavior in organizations. The first is technical skills, be they in marketing, operations, or the legal department. The second is hierarchy, based on the concept of social relativity, when individuals wonder how they compare to their peers. Even satisfied people get antsy when they see their peers moving forward. The third level, the “inclusionary dimension,” is the … [ Read more ]

Thomas J. DeLong

If you want to threaten a really smart person who is task driven, question his or her competency. That’s the very soul of who they are.

Recovering from the Need to Achieve

In his new book, Flying without a Net: Turn Fear of Change into Fuel for Success, HBS professor Thomas J. DeLong explores the world of “high-need-for-achievement professionals” or HNAPs—those for whom the constant, insatiable need to achieve can lead to anxiety and dysfunction. Plus: book excerpt.