How Group Dynamics Affect Decisions

Group dynamics can lead otherwise sensible individuals to make (or agree to) decisions they might not come to on their own. Executives need to be on the lookout for group biases and their undesirable results. Here are four common manifestations of the “group effect” and some suggestions for countering them.

Leading change management requires sticking to the PLOT

There’s no single, perfect answer for leaders pursuing change initiatives; instead, success requires taking several basic steps. We’ve codified four elements in an approach we call PLOT: Plan, Lead, Operate, and Track. The PLOT framework–a toolkit for change management–calls for leaders to identify the sources of value and then focus on a few areas for improvement: get the right people in place quickly, rally the … [ Read more ]