Vinay Couto, Deniz Caglar, John Plansky

Explicitly give middle managers the support and encouragement they need to communicate up the hierarchy — even when sharing difficult messages — without fear of negative consequences. Executives are often so consumed with shaping the future that they lose track of the feelings within the organization at large. Managers need to let them know what’s happening in the trenches, to help remind them to address … [ Read more ]

Be Your Own Activist Investor

With these 10 principles for rethinking cost management, you can maximize value and avoid threats from Wall Street.

How Ready Are You for Growth?

A Booz & Company study reveals that only 17 percent of companies are poised for a profitable future.

Business Process Outsourcing & Offshoring

Having exploited most of the first-generation cost savings available through outsourcing, leading companies are now focusing on business model transformation. They are looking beyond IT and general and administrative (G&A) services and outsourcing processes closer to the core, including line operations, often using offshore resources. Moreover, many are exploring ways to commercialize their own world-class internal services through spin-offs and joint ventures.