Conceptual Re-engineering at Nissan
Robert J. Thomas, president and chief executive at Nissan, took time out to asses what he knew about the car business and where it is going. The result has been a radical rethinking of the business. Nissan is now in the midst of a major sea of change, entailing an internal shift from a business with a manufacturing mind-set to a marketing-oriented company that puts … [ Read more ]
Content: Case Study | Author: Robert J. Thomas | Source: strategy+business | Subjects: Change Management, Industry Specific | Industry: Automotive | Company: Nissan
Process Re-engineering at GTE: Milestones on a Journey Not Yet Completed
In this inside look at a process re-engineering program, Charles R. Lee, the chairman and C.E.O. of the GTE Corporation, describes the radical changes being made at the company’s Telephone Operations unit in anticipation of open competition in the telecommunications industry. In an accompanying piece, re-engineering guru Michael Hammer provides his expert view on GTE’s progress.
Content: Case Study | Authors: Charles R. Lee, Michael Hammer | Source: strategy+business | Subjects: Change Management, Operations | Industry: Telecommunications | Company: GTE
Partnering for Results: A Case Study of Re-engineering, the Corning Way
How do you institute real change while preserving a company’s culture? Corning Incorporated did it by starting at the top and by creating a partnership to transform itself through a comprehensive reassessment of its existing costs and hopes for growth.
Content: Case Study | Authors: Gary L. Neilson, Roger G. Ackerman | Source: strategy+business | Subjects: Change Management, Operations | Company: Corning Inc.