Presenting technology futures to the board: The business environment

This article ostensibly discusses the importance of CIOs presenting IT issues and initiatives to the Board and how to do so effectively. Yet, the framework they recommend is valuable for discussing IT initiatives at a high level to any audience.

An Eagle Eye on Customers

Article looks at the customer management software market, its players, and its implications.

Bill Gates

The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.

How Supply Chain Projects Morph Into Black Holes

Similar to their gravitational counterparts, supply chain management implementations can grow to vast, unanticipated proportions, enveloping unbudgeted amounts of time, resources, and money. A crucial difference between the two is that supply chain projects can be kept to a manageable size by making careful preparations and setting realistic expectations at the outset. The following real-life examples offer insights that may help prevent your supply chain … [ Read more ]

Shopping at the Chaebol Cybermall

Article talks about the online group shopping cyber mall and outsourced employee discount stores Samsung has pioneered in South Korea. Highlights the group ethos of South Koreans and discusses e-commerce stats and trends.

Online Auctions: Going, Going, Gone…Sucker!

Article discusses some limiting factors that could affect the future of online auction markets, including winner’s curse and collusion.

The Social Life of Information

From the chief scientist of Xerox Corporation and a research specialist in cultural studies at UC-Berkeley comes a treatise that casts a critical eye at all the hype surrounding the boom of the information age. The authors’ central complaint is that narrowly focusing on new ways to provide information will not create the cyber-revolution so many technology designers have visualized. The problem (or joy) is … [ Read more ]

Is This Man Building the Amazon.com of Asia?

Hiroshi Mikitani’s Rakuten cybermall is growing at Net speed.

The e-business czar: What does it take to manage an e-business transformation?

Who should companies put in charge of their e-business operations? The answer, according to this special report by the EIU ebusiness forum, depends on where e-business sits in the corporate structure. Diplomacy is key if the company is attempting to integrate e-business into all operations; autocracy is feasible if the organisation has created a separate unit for e-business. Whatever the powers of the position, however, … [ Read more ]

Roger Clarke’s Electronic Commerce Pages

This site is put together by Roger Clarke, a consultant and visiting fellow at the Australian National University. It provides access to a couple of hundred of papers authored by Mr. Clarke as well as categorised links to many other pages. It also offers a useful keyword search function.

Ten Key Legal Concerns in E-Commerce Ventures and Contracts

E-commerce is so new that lawyers (and the law) are having a tough time keeping up with it, but that doesn’t get the manager off the hook if something that should have been thought about slips through the cracks. Here are a few simple points to keep in mind as you work on any e-commerce project.

DennisKennedy.com

This site by Dennis Kennedy, an attorney and legal technology expert, offers many useful links, free copies of his articles and seminars, and a Legal Technology Primer e-book (free)