Your Good Name

Are there nattering nabobs of negativism you aren’t aware of in the chat rooms and on the message boards? Are rating and review services like BizRate, Gomez Advisors and Open Ratings chiseling away at your once-solid, once-gleaming reputation? This article discusses why you ought to regularly convene a team to conduct Internet reputation management.

Alfred P. Sloan, Jr.

The task of management is not to apply a formula but to decide issues on a case-by-case basis. No fixed, inflexible rule can ever be substituted for the exercise of sound business judgement in the decision-making process.

From CIO to CEO?

The step from Chief Information Officer to Chief Executive Officer seems like it should be simple, but few manage to take it. Sure you’ve managed a budget, engaged in strategic planning, and saved the company a bundle of money. Experience like that just gets you in the game – your ace-in-the-hole is something you didn’t train for.

Lou Brock

Show me a guy who is afraid to look bad, and I’ll show you a guy you can beat every time.

Learning in a time of chaos

E-business is reshaping what knowledge, skills and behaviours are needed within organisations.

Sharing Power

Linking thousands of PCs was a neat way to hunt for space aliens. Now it’s a serious business tool.

Control Geeks

Websites bombard us with billions of banner ads. Avid surfers want to dodge the deluge. Arm both sides with shrewd software and you have the makings of a nasty little war.

How to Get a Date

Will e-scheduling turn humdrum service websites into “appointment Internet”?

The Morning After

This isn’t the first investment boom to go bust. Lessons have been learned from OPEC, Michael Milken and Japan.

He’s Navigating the Dotcom Dustbowl

Peter Neupert, CEO of drugstore.com, offers advice for keeping your company on course and your employees calm, cool, and collected as dotcompetitors drop like flies and stock prices continue to slide.

Wharton Emerging Technologies Management Research Program

This independently managed site at the Wharton School of the University of Pennsylvania was established by the Wharton School to identify and explore the best ways for companies to compete, survive and succeed in industries that are being created or transformed by emerging technologies. The site has four major sections: Research, Insights for Industry, Events and What’s New.

Marianne Williamson

Success means we go to sleep at night knowing that our talents and abilities were used in a way that served others.

Future Perfect

Non-financial Performance Measures: What Works and What Doesn’t

Choosing performance measures is a challenge. Performance measurement systems play a key role in developing strategy, evaluating the achievement of organizational objectives and compensating managers. Yet many managers feel traditional financially oriented systems no longer work adequately. A recent survey of U.S. financial services companies found most were not satisfied with their measurement systems. In an article on Oct. 16, in the Financial Times’ … [ Read more ]

Baldridge Plus

This site is focused around the ideas involved with the world-famous Baldridge Award. You’ll find lots of useful information that extends the concepts of Baldridge to your organization in the following areas: Leadership, Strategic Planning, Customers & Markets, Information & Analysis, Human Resources, Process Management, and Business Results. You’ll also quite naturally find information useful for writing a Baldridge application, winning company case … [ Read more ]

Voice, Voice Everywhere

The spoken word is the hot commodity this fall, for Internet companies ranging from retailers that envision voice-activated sales to advertisers envisioning a captive audience. In this special report, Business 2.com examines how companies will profit from voice technologies on the Web, what obstacles remain, who the leading players are, and what the future will bring.