Shapiro, Slywotzky and Tedlow

Top executives should rate their subordinates on loyalty and competence. Those who are more loyal than competent should be fired because they are the dangerous ones. They will stay forever while other more competent, less loyal people will jump ship as problems develop. And the loyal, noncompetent subordinates will “protect” their bosses from the truth. Reality will be too threatening and ugly. When … [ Read more ]

Benjamin Disraeli

The secret of success is constancy to purpose.

Tony Dungy

[Winning is] a lot like cologne. If you splash it on, it makes you feel good. But it you drink it, that’s when it becomes a problem.

Thomas J. Watson, Jr.

Whenever an individual or a business decides that success has been attained, progress stops.

The Social Life of Information

From the chief scientist of Xerox Corporation and a research specialist in cultural studies at UC-Berkeley comes a treatise that casts a critical eye at all the hype surrounding the boom of the information age. The authors’ central complaint is that narrowly focusing on new ways to provide information will not create the cyber-revolution so many technology designers have visualized. The problem (or joy) is … [ Read more ]

Peter Drucker

There is nothing so useless as doing efficiently that which should not be done.

The Godzilla Companies of the New Economy

This interesting article (written before the dot.com shakeout) shows some interesting fallacies of thought but also makes some interesting and useful observations and analyses. Discusses three types of coprorations: Godzillas, Titans and Bystanders. Lists the following as features critical to Godzilla companies: Clarity of Focus; The Primacy of the Customer; Zero-Based Organization; Location Irrelevance; Value Chain Shortcuts; Pointcast vs. Broadcast; The CEO as … [ Read more ]

Your Good Name

Are there nattering nabobs of negativism you aren’t aware of in the chat rooms and on the message boards? Are rating and review services like BizRate, Gomez Advisors and Open Ratings chiseling away at your once-solid, once-gleaming reputation? This article discusses why you ought to regularly convene a team to conduct Internet reputation management.

Alfred P. Sloan, Jr.

The task of management is not to apply a formula but to decide issues on a case-by-case basis. No fixed, inflexible rule can ever be substituted for the exercise of sound business judgement in the decision-making process.

Lou Brock

Show me a guy who is afraid to look bad, and I’ll show you a guy you can beat every time.

From CIO to CEO?

The step from Chief Information Officer to Chief Executive Officer seems like it should be simple, but few manage to take it. Sure you’ve managed a budget, engaged in strategic planning, and saved the company a bundle of money. Experience like that just gets you in the game – your ace-in-the-hole is something you didn’t train for.

Learning in a time of chaos

E-business is reshaping what knowledge, skills and behaviours are needed within organisations.

Sharing Power

Linking thousands of PCs was a neat way to hunt for space aliens. Now it’s a serious business tool.

Control Geeks

Websites bombard us with billions of banner ads. Avid surfers want to dodge the deluge. Arm both sides with shrewd software and you have the makings of a nasty little war.

How to Get a Date

Will e-scheduling turn humdrum service websites into “appointment Internet”?

The Morning After

This isn’t the first investment boom to go bust. Lessons have been learned from OPEC, Michael Milken and Japan.