Fred Smith
When people walk in the door, they want to know: What do you expect out of me? What’s in this deal for me? What do I have to do to get ahead? Where do I go in this organization to get justice if I’m not treated appropriately? They want to know how they’re doing. They want some feedback. And they want to know that what … [ Read more ]
Content: Quotation | Source: Fast Company | Subjects: Leadership, Organizational Behavior
Emotional intelligence – training people to be affective so they can be effective
EI, or emotional intelligence, is a fairly new management concept that involves self-awareness, self control, large amounts of empathy and the ability to motivate others. EI has rapidly become one of the essential managerial qualities, leading some to wonder if emotional intelligence is a skill that can be an acquired through training. Mike Bagshaw seems to think so and presents a framework for EI skills … [ Read more ]
Content: Article | Author: Mike Bagshaw | Source: ManagementFirst | Subject: Organizational Behavior
James Kimsey, ’62, founding CEO, America Online
The first lesson I learned as a plebe came from an upperclassman yelling in my face. He told me that there were four acceptable answers: ‘Yes, sir’; ‘No, sir’; ‘No excuse, sir’; and ‘Sir, I do not understand.’
Content: Quotation | Source: Fast Company | Subjects: Accountability, Leadership
Corporate Creativity: How Innovation and Improvement Actually Happen
Content: Book | Authors: Alan G. Robinson, Sam Stern | Subjects: Miscellaneous, Organizational Behavior
The Myth of the Extinct Hierarchy: Why Leadership Training Fails
Organizations are continually faced with “communication” and management problems. Until the underlying tension between the hierarchical structure and empowerment trends is openly addressed, leadership development initiatives will continue to miss the mark.
Content: Article | Authors: Janet Oliver, Joe DiSabatino | Source: CEO Refresher | Subjects: Leadership, Organizational Behavior
Douglas MacArthur
I recall a Douglas MacArthur biographer who claimed that the one piece of advice that MacArthur most valued (which was passed on to him by one of his military forbearers) was “Never give an order that can’t be obeyed.”
Content: Quotation | Source: Unknown | Subject: Power / Authority
How Do You Attract and Retain the Best People?
“At the end of the day, we bet on people, not strategies.” So how do we attract and retain the right people to bet on?
Content: Article | Author: Anne Riches | Source: CEO Refresher | Subjects: Human Resources, Organizational Behavior
E. M. Forster: Howard’s End
Don’t ask for power. Seek influence. It lasts longer.
Content: Quotation | Subjects: Personal Development, Power / Authority
The Secrets of Team Building
In the corporate environment, “teamwork” is the buzzword of management. But, while management’s heart may be in the right place, their methods often miss the mark. Here are a few secrets to team building.
Content: Article | Authors: Dan Carrison, Rod Walsh | Source: CEO Refresher | Subjects: Management, Organizational Behavior
Russell Lynes
Cynicism is the intellectual cripple’s substitute for intelligence.
Content: Quotation | Subject: Personality / Behavior
Telecommuter Statistics
Pleasure in Others’ Misfortune: The Heart of a Winner
Feeling bad for feeling good. Such is the strange internal conflict that is Schadenfreude, a German word, literally translated as “harm joy,” that describes taking pleasure, however fleeting, in someone else’s misfortune. More complex and layered than envy or shame, schadenfreude is as universal a human emotion as exists … and yet it is a word with no simple equivalent in English. Largely ignored for … [ Read more ]
Content: Article | Author: Paul Scott | Source: MBA Jungle | Subjects: Career, Organizational Behavior
Earning Differences Between Women and Men
Earning Differences Between Women and Men is a report from the US Department of Labor Women’s Bureau. This short report is peppered with charts and graphs from government agencies including the Census Bureau and the Bureau of Labor Statistics. The report explains that the wage gap still exists, with men earning on average 23.5 percent more than women. While the wage gap is shrinking, it … [ Read more ]
Content: Online Resource | Source: U.S. Department of Labor Women’s Bureau | Subjects: Demographics, Women in Business
Gung Ho!: Turn on the People in Any Organization
Content: Book | Authors: Kenneth H. Blanchard, Sheldon Bowles | Subjects: Management, Organizational Behavior
William Jennings Bryant
Two people in a conversation amount to four people talking. The four are what one person says, what he really wanted to say, what his listener heard, and what he thought he heard.
Content: Quotation | Subject: Communication
In Good Company: How Social Capital Makes Organizations Work
Content: Book | Authors: Don Cohen, Laurence Prusak | Subjects: Human Resources, Organizational Behavior
Laurence Holt and J Pegues
You can hire good people. You can ask for big ideas. But if you don’t create an environment where good people can nurture and grow their big ideas, you might as well kiss your competitive advantage goodbye.
Content: Quotation | Source: Chief Executive | Subjects: Innovation, Organizational Behavior
Women-Owned Firms Data
John W. Newbern
The world is made up of three types of people: those who make things happen, those who watch things happen, and those who wonder what happened!
Content: Quotation | Source: Emerson Management Solutions | Subjects: Leadership, Personality / Behavior
Grantmakers for Effective Organizations
Organizational effectiveness is “the ability of an organization to fulfill its mission through a blend of sound management, strong governance, and a persistent rededication to achieving results.”
Content: Quotation | Source: TrendScope | Subjects: Management, Organizational Behavior
