Communicate To Captivate: Elevating Strategy Execution Success

Clear, consistent, and compelling communication isn’t just a leadership asset—it’s the backbone of successful strategy execution. From aligning teams to building trust and driving performance, discover how the right messaging can transform your organization from the inside out.

Learning from Huawei’s Superfluidity

Many companies now face fast-paced change in market demands and a rapid-fire stream of potentially disruptive innovations in technologies, products, and business models. As a result, maintaining fit with the external environment requires an organization to have the dynamic capabilities necessary to rapidly sense shifts in customer needs and market imperatives, and to seize the opportunities that arise by continually transforming itself. This means that … [ Read more ]

Kristy Ellmer, Julia Dhar, Simon Weinstein, Cordelia Chansler, Paul Catchlove, Connor Currier

People tend to act rationally within their business context. So if a behavior that should be happening in an organization isn’t, it’s generally not the fault of the employees.

Deborah H. Gruenfeld

One of the conclusions from our research on power is that what power does to people is bring out their most basic instincts and impulses. And because of how we’re socialized in the world, there are people for whom power is very attractive and it’s easy for them to see themselves in positions of power and they like the idea of having control, and there … [ Read more ]

Deborah H. Gruenfeld

People have a tendency to form hierarchies almost instantly in all kinds of organizational settings, whether the task requires it or not.

In Defense of ‘Groupthink’

Are we too quick to agree on the dangers of consensus?

Editor’s Note: ignore the political aspects of this article to read some interesting background and thoughts on groupthink as a concept.

How Do We Excuse Our Bad Behaviour?

A look at the strategies consumers use to justify actions that conflict with their values.

Raakhi Agrawal, Shelby Senzer, Joe Simon, Siwei He, Lachelle Trout

Structural alignment is the outcome of three decisions: the organizing principle (e.g., function, segment, product, or customer), where teams and capabilities sit within the organization, and the shape of the organization.

If these walls could talk

Can redesigning the workspace boost collaboration, productivity, and engagement? Here’s why it often doesn’t—and ways to consider approaching a remodeling project for more positive results.

Emily Anhalt

There’s a lot of talk about “the trophy generation” and that people just need constant compliments. But I believe it’s the meaning-making generation. Folks want to know what they’re doing actually matters. If not, why are they working so hard? It’s important to help your employees understand that their hard work is being seen and that it makes a difference to the company’s goal. While … [ Read more ]

Andrew McAfee

What we human beings do—if we’re left alone—is go create something out there in the world. Unfortunately, because we love status so much and we love to be involved, we wind up creating ever more elaborate bureaucracies. I think that’s the default that we should expect, unless we deliberately try to trim that back and make sure it never has a chance to latch onto … [ Read more ]

Andrew McAfee

The norm of science is just a community that has come together to agree on how they’re going to resolve their arguments. They’re going to resolve them with evidence. That norm of evidence-based arguments can be brought into any company and put to work right away. We have to make a decision about what we are going to do next, how the future is going … [ Read more ]

Andrew McAfee

For us, ultra-social human beings, all you need to do to maintain a culture is put in place the pain of social exclusion. Follow the norms, and if you don’t, we’re not going to beat you to a pulp. We’re just going to exclude you. That is legitimately and truly painful to human beings. That’s the glue that holds human cultures together, is that threat … [ Read more ]

Andrew McAfee

Confidence is a great thing for a human being to have. We follow more confident people. We’re more likely to trust them, to listen to them, to ally with them. The data on this are overwhelming. And so what appears to have happened—and this is a theory that I believe; I think it holds up really well—is that we have been wired to be chronically … [ Read more ]

Andrew McAfee

HIPPO is my new favorite business acronym. It stands for “highest-paid person’s opinion.” And it’s how most companies make most of their decisions. There could be some analysis that the data nerds did, but then they tee it up to the HIPPO. And the HIPPO essentially says, “Look. If the evidence aligns with my prior beliefs, with my intuition, with my big HIPPO gut, great, … [ Read more ]

Matthew Bidwell

Data from the General Social Survey (an annual project of the University of Chicago’s National Opinion Research Center) suggests that job satisfaction is derived primarily from four factors: learning opportunities and variety, relationships with managers and coworkers, low stress, and extrinsic benefits (including pay and bonuses). Consider how well your organization meets these key drivers and which ones need improving.

From stress to success: a diagnostic for navigating identity and change at work

Here’s what every company can do to check in with employees during times of change, managing transitions in ways that lower threat levels while boosting wellbeing.

Superminds: How humans and machines can work together

Malone, the author of 2004’s The Future of Work and a pioneering researcher in the field of collective intelligence, is in a singular position to understand the potential of AI technologies to transform workers, workplaces, and societies. In this conversation with Deloitte’s Jim Guszcza and Jeff Schwartz, he discusses a vision outlined in his recent book Superminds—a framework for achieving new forms of human-machine collective … [ Read more ]

Nadjia Yousif, Ashley Dartnell, Gretchen May, Elizabeth Knarr

Psychological safety effectively functions as an equalizer—enabling diverse and disadvantaged employee groups to achieve the same levels of workplace satisfaction as their more advantaged colleagues.

Hubert Joly

A noble corporate purpose — that is, one aimed at doing something good in the world … is best found at the intersection of four areas: the human needs the company would like to address; the company’s unique capabilities; what the company’s employees are passionate about; and how the company can create economic value. Exploring these areas and their intersection requires solid fact finding and … [ Read more ]