Manfred F.R. Kets de Vries

We all have these elements in us — the self-aggrandizing narcissistic leader, and the follower who obeys, no matter the cost. All of us have a darker side. It’s best to know how to manage that part of ourselves. Otherwise, in extreme situations, we tend to regress and become destructive.

Marshall Goldsmith

One of the great false assumptions in leadership development is, “if they understand, they will do”. If this were true, everyone who understood the importance of going on a healthy diet and exercising would be in shape.

Marshall Goldsmith

Successful people will almost always respond constructively to advice and input when they are involved in selecting the behaviors and selecting the advisors. By making the process confidential (not identifying raters), people will tend to focus on what they need to improve, not who did the rating. It is hard to deny the validity of items that we say are important as evaluated … [ Read more ]

Marshall Goldsmith

When successful people write down goals, announce these goals to respected colleagues and involve the colleagues in helping them improve (in a supportive way), positive measurable change is much more likely to occur.

Marshall Goldsmith

Successful people are much more likely to change by envisioning a positive future than by reliving a humiliating past. Proving that a successful person was “wrong” is often a counter-productive waste of time. Successful people respond well to getting ideas and suggestions for the future that are aimed at helping them achieve their goals.

H.L. Mencken

The most common of all follies is to believe passionately in the palpably not true. It is the chief occupation of mankind.

Steven Sherman, Matthew Crawford, Allen McConnell

Experiments indicate that we prefer “choices where the outcomes of alternative selections will never be learned,” as a way of avoiding regret…We avoid those agonizing might-have-beens, it seems, by cultivating not just wisdom but ignorance.

Byron Katie

I can find only three kinds of business in the universe: mine, yours and God’s. Much of our stress comes from mentally living out of our business.

William Deresiewics

This is what the contemporary self wants. It wants to be recognized, wants to be connected: It wants to be visible…If the property that grounded the self, in Romanticism, was sincerity, and in modernism it was authenticity, then in postmodernism it is visibility.

So we live exclusively in relation to others, and what disappears from our lives is solitude….But no real excellence, personal or social, … [ Read more ]

Joseph Addison

Three grand essentials to happiness in this life are something to do, something to love and something to hope for.

Michael E. Raynor

Rather than seeking out contrary or little-understood points of view, many of us need so badly to be told we’re right that we’ll pay people to do it.

Dr. Maxwell Maltz

Trying to implant a goal that is incongruent with the self-image is like trying to plant a grain by dropping seeds on rock-hard, bone-dry ground. No one can consistently out perform his or her self-image. No one can overcome it with willpower. No one can sneak past it and perform in an incongruent manner. The bottom line is that you cannot “do” things without “being” … [ Read more ]

Jim Murray

It is far more productive to study human behavior – why people do the things they do – and to seek benefit from the learning than it is to try to fight it.

Jon Spector

One of the frameworks that resonates with me is a cycle called knowledge, experience, and trust. You capture knowledge about the person or the entity, you translate that into an experience that the person has, and that builds trust. And trust starts the cycle over again, because if you trust someone they’ll give you more knowledge about them and you keep going. And trust also … [ Read more ]

Steve Ross

There are three categories of people in this world. The first is the individual who wakes up in the morning and goes into the office and proceeds to dream. The second category is the individual who gets up in the morning, goes into the office, and proceeds to work 16 hours a day. The third is the individual who comes into the office, dreams for … [ Read more ]

Viktor E. Frankl

Between stimulus and response, there is a space. In that space lies our freedom and power to choose our response. In our response lies our growth and our happiness.

Erika Andersen

And the antidote to fear? Pull people out of their panic and self-protective impulses by first acknowledging the difficulties, then raising their eyes and hearts to a possibility of success.

At that point you can take advantage of their newly available and hopeful energy to make that possibility a reality.

Charles Jacobs

Rather than attempt to manage behavior with reasons or rewards, we’ll be more effective if we manage the ideas that drive behavior. As one experiment has shown, an idea can change not just how we think, but how we feel. Subjects were shown a picture of a woman crying and brain scans showed enhanced activity in the emotion-generating amygdala. But when the researchers changed the … [ Read more ]

E. L. Kersten

Gratitude has received little serious attention in the literature on job attitudes. This may be because most people see it as a spontaneous emotional response to an external event. But University of California psychologist Robert Emmons makes a compelling argument that gratitude is better thought of as a discipline or a skill, more akin to goal-setting or time management, rather than simply another dimension of … [ Read more ]

John C. Maxwell

You can tell the caliber of a person by the amount of opposition it takes to discourage him or her.