E-CRM: Meet the Ubiquitous Customer Nov 2, 2001 / 142 views / / Favorite 0This content is restricted to site members. Please log in or registerPost navigation← Previous postIT Usage Trends for Type A, B and C EnterprisesNext post →SMS Moves Beyond Child’s PlayMore Related PostsHow Do We Excuse Our Bad Behaviour?Seven imperatives for moving beyond digitalHow to Use the Value Proposition Canvas to Attract More CustomersSuperminds: How humans and machines can work togetherMichael Harris