John Dingell Mar 9, 2002 / Comment / 701 views / / Favorite 1You decide the substance and I’ll decide the process, and I’ll beat you every time. Content: Quotation Source: Unknown Subjects: Miscellaneous, ProcessLike this content? Why not share it?Post navigation← Previous postCustomer Service – Call Center StatisticsNext post →Financial Times > Management GurusMore Related PostsBenjamin KesslerThe DistanceHow to Measure the Health of Your CommunityAlexander DyukovSarah GuoLeave a Reply Cancel replyYour email address will not be published. Required fields are marked *CommentName * Email * Notify me of followup comments via e-mail. You can also subscribe without commenting. Receive a monthly newsletter of new content added (no spam) This site uses Akismet to reduce spam. Learn how your comment data is processed.