Global competition, supply-chain partnerships, knowledge management, and 24/7 operations are among the trends driving changes in business processes and business structures. As information and decision-making power filter deeper into the organization, traditional command-and-control, hierarchical structures are giving way to new, matrix formats. CIOs who look beyond the technologies to the culture changes they bring can lead their companies through the transition. Editor-in-chief Brian Gillooly invited a handful of today’s most respected and influential thinkers to participate in a roundtable discussion on the changing role of power in the world of business technology. What follows is an edited transcript of his lively conversation with Erik Brynjolfsson, the George and Sandi Schussel professor at the MIT Sloan School of Management and director of the Center for eBusiness at MIT; Tom Davenport, a fellow at the Accenture Institute for High Performance Business who also holds of the president’s chair in information technology and management at Babson College; and Geoffrey Moore, venture partner at Mohr, Davidow Ventures. Due to last-minute scheduling conflicts, Michael Hammer, president of Hammer and Co., was unable to attend the roundtable. He talked with Gillooly separately, however.
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