Bain has been an early adopter of knowledge management (KM) and demonstrated strong KM leadership. It is clear that the deployment of Bain’s corporate portals (CP) significantly improved the speed and accuracy of knowledge flow in the firm. Most importantly, three of Bain’s core explicit values are clearly revealed in the design and practices related to the deployment of BVU and GXC: a continuous learning environment, one firm, and focus on client services and results.
Editor’s Note: this article is generally useful for those with an interest in KM but is even more so for those who have a general interest in management consulting and/or a specific interest in Bain.
Authors: Mark Horwitch, Robert Armacost, Steve Tallman
Sources: Bain & Company, Butterworth Heinemann
Subjects: Case Related, Knowledge Management