2 Posts found for Source: Academy of Management

While outsourcing is a powerful tool to cut costs, improve performance, and refocus on the core business, outsourcing initiatives often fall short of management’s expectations. Through a survey of nearly a hundred outsourcing efforts in Europe and the United States, I found that one or more of seven “deadly sins” underlie most failed outsourcing efforts:
1. Outsourcing activities that should not be outsourced
2. Selecting … [ Read more ]

Content: Article | Author: Jérôme Barthélemy | Source: Academy of Management | Subject: Outsourcing / BPO

A study suggests that subtly imitating mannerisms, gestures, etc., of the other partner during a face-to-face negotiation can lead to greater success for both parties.

Content: Article | Authors: Adam Galinsky, Elizabeth Mullen, William W. Maddux | Source: Academy of Management | Subject: Negotiation