Napoleon

The first strategy of war is an armed force that is fully mobilized and consumed with the desire to win. Without that, all other strategies are vain.

The Myth of the Extinct Hierarchy: Why Leadership Training Fails

Organizations are continually faced with “communication” and management problems. Until the underlying tension between the hierarchical structure and empowerment trends is openly addressed, leadership development initiatives will continue to miss the mark.

The Power of Influence: The Model of the Trusted Advisor

There are at least five ways and techniques in which the trusted advisor employs his influence, and the key is to examine how it works, what forms it takes, and why it is effective. That may help to shape a model of the power of influence for others to emulate.

Improve Your Interviewing Techniques

A successful interview should determine if there is a match between the individual and the job. Furthermore, a good interview process allows you to understand their behavior, values, motivations, and qualifications.

How Do You Attract and Retain the Best People?

“At the end of the day, we bet on people, not strategies.” So how do we attract and retain the right people to bet on?

The Secrets of Team Building

In the corporate environment, “teamwork” is the buzzword of management. But, while management’s heart may be in the right place, their methods often miss the mark. Here are a few secrets to team building.

The Eight Rules of Management

The author of The Art of Management: Insights from an Employee’s Perspective has compiled eight simple and common sense rules of managing and motivating employees.

Keeping Score: Developing an Effective Strategy for Supply Chain Measurement

Few business areas need to be measured more extensively, more frequently, and more effectively than logistics. When evaluating criteria for individual metrics, consider this checklist.
1. The validity/reliability of the measure
2. The robustness of the measure
3. The usefulness of the measure
4. The completeness of the measure
5. Cost-effectiveness
6. Compatibility
7. The level of detail
8. Behavioral soundness
9. Administration problems … [ Read more ]

Five Ways to Develop Your Managerial Style

Facing yourself in the mirror may be the hardest endeavor you ever attempt. Whether you are a new manager or have been supervising people for a number of years, it is still important to develop your unique managerial style.

The Perils of Patenting the Industry Standard

Just when you thought that your company would be rolling in royalty payments, your patent attorneys tell you that you should have disclosed the patent application and it might now be impossible to enforce any resulting patent. How did this happen?

Bottom-Up Strategic Planning

Start with the people who are closest to the customer, then alphabetize, organize, summarize, save time and tempers, finalize, publish, sign and celebrate.

Why You Need Strategic Planning

Strategic planning is more than playing golf at an exotic resort. Taken seriously, strategic planning and execution can make the difference between being a mediocre “me-too” company and a trailblazing category-killer. Talk about these items:
1. The corporate vision
2. Personal vision
3. Shared vision
4. Mapping current reality
5. Strategic priorities
6. Choice and execution
7. Celebrate your successes

Digital Revolution or the Wild, Wild West?

Article starts with an entertaining story of CIO mis-management and then goes on to discuss the problem of lack of management processes and centrally available decision support information to competently manage rapid deployment of change to the mission critical technology infrastructure.

High Performance Retail – What Does Great Performance Look Like?

The principles of high performance retail are the principles of high performance business. It’s ‘show time’ all the time – the ultimate test and the moment of truth will always be your customers’ experience of your enterprise at the point of sale.

Why Marines Never Use the “M Word”

There is a word you’ll never hear a Marine Corps officer, sergeant, or drill instructor use – and that is, “Manage.” In fact the word is treated with such abhorrence, it is often referred to as the “M Word.” That’s because Marines are trained to lead, not to manage.

Now, to those of us who are managers, the distinction may not be so obvious. Here, … [ Read more ]

CEO Refresher

The CEO Refresher is a monthly publication on contemporary topics in creative leadership, competitive strategy, and performance improvement. Each issue contains several articles on important issues of leadership, brief book reviews, recommended reading, management tools, quotations, notices of important executive conferences, links to outstanding on-line resources and commentary of interest to those who intend to lead businesses effectively. The CEO Refresher is a quick and … [ Read more ]

General H. Norman Schwarzkopf

Leadership is a potent combination of strategy and character. But if you must be without one, be without the strategy.