Nicholas Carr

ABOUT A YEAR AGO, the Harvard Business Review published an article titled “IT Doesn’t Matter.” It ignited a vehement and often acrimonious debate over the value of information technology. Since then, Nicholas Carr, the author of the article, has expanded on his original thesis that while IT’s value will increase as it becomes more standardized and ubiquitous, “the ability of any one company to use … [ Read more ]

Howard Gardner

Howard Gardner says it is possible to get others to see things differently. But as the Harvard professor tells CIO Senior Editor Edward Prewitt, it takes perseverance and finesse.

Wanted: Metric Skeptics

Accepting vague or irrelevant numbers for project value can lead to bad spending decisions.

Optimizing Business Performance: Using IT for Competitive Advantage

The link between corporate performance and effective information technology (IT) management is clearly emerging. Companies that are leaders in their markets and industries (“Market Leaders”) are better at using IT to enable business strategy. Market Leaders deploy IT more strategically, and in doing so maximize the impact IT has on corporate performance. [A Study Conducted by CIO Magazine, PRTM, and The InterUnity Group]

Editor’s Note: find … [ Read more ]

Fundamentals of Value

Here are seven fundamental lessons about IT value that Mohanbir Sawhney has learned in a decade-long career as an academic researcher, consultant and teacher:
1. Value is customer-defined… To understand the true nature of value, you need to get inside the minds and hearts of your customers, whether they’re internal or external…
2. Value is opaque…Understand all factors that customers take into consideration in assessing … [ Read more ]

Unleashing Killer Architecture: The Shape of Things to Come

Larry Downes, coauthor of Unleashing the Killer App, deconstructs the new-order IT architecture that will connect tomorrow’s information supply chain.

Hidden Assets

Strategies for managing your intangible leadership capital.

The New Lords of E-Biz

E-commerce is down but hardly out. It’s now up to CIOs to lead online tactics and strategy. And when the economy finally rebounds, so will business units’ interest in e-commerce.

Suspicious Minds

Collaboration among trading partners can unlock great value. Mistrust is the barrier. Here are six ways to build confidence.

Portals Finally Get Down to Business

While you weren’t looking, portals grew up. No longer just a souped-up webpage with a stock ticker and a link to the employee handbook, the portal is emerging as a key component of the corporate IT infrastructure. New portal software products aren’t designed, as early products were, solely for managing and presenting Web content…companies are deploying portals to support strategic business initiatives and using them … [ Read more ]

Still Not Ready for Prime Time

Web services are being hailed as part of the new order. But don’t rush to embrace them yet, says this article from CIO, which features a Flash presentation of just what the heck Web services are – suitable for downloading to a PowerPoint presentation too!

It’s Time To Take Control

Fed up with the failure of consultant-led enterprise software projects, CIOs are demanding more (and less) from the big consultancies or doing without them altogether.

Profit from Transparency

“A sobering question you need to ask yourself is, Is an informed customer really a better customer for my company? If the answer is yes, you should embrace transparency by making your value proposition explicit to your customers. If the answer is no, you need to find another way to make a living.”

Take the Pledge – The CIO’s Code of Ethical Data Management

Data has no ethics. Data doesn’t care how it’s used. But the use and misuse of data has become the critical issue for today’s information-intensive enterprise. And now CIOs are working to develop a code for ethical data management.

See you in Court

“To hear some people tell it, corporate liability for failed information security is the coming apocalypse. Several experts predict a flurry of personal injury lawsuits filed by customers whose personal information has been disclosed, corporate lawsuits based on damage caused by security breaches at business partners and class-action lawsuits filed on behalf of irate stockholders…experts say it’s only a matter of time before judges and … [ Read more ]

Fog Cutter: Leading in Uncertain Times

Uncertainty poses a defining test for any leader. So some leaders take cues from Marines and fighter pilots who have a unique approach to disorienting situations.

Lose the “E”

The letter “e” has emerged as the New Economy’s prefix of choice. But while the Internet era certainly makes new demands on leaders, e-leadership is not the answer.

What Went Wrong at Cisco

The poster company for the new economy not only failed to anticipate the economic downturn, its much-heralded forecasting software and outsourcing infrastructure may have even made things worse.

Michael Porter

The Master of Strategy