Risk Intelligent Decision-Making
Conventional risk management has focused on avoiding the risks to a business strategy, rather than understanding and managing the risks of the strategy itself. While the protection of existing assets is necessary, a diet of pure risk aversion likely will lead to extinction.
Content: Article | Authors: Frederick Funston, Henry Ristuccia, Stephen Wagner | Source: Deloitte Review | Subject: Risk Management
Richard Kleinert, Emily Stover DeRocco, Atanu Chaudhuri and Robert Maciejewski
High-performing companies align people management practices to the corporate culture (“cultural fit”) and to the business strategy and long-term objectives of the organization (“strategic fit”). This tight coupling of internal practices, culture and strategy remains unique for each organization and is difficult for competitors to imitate. While rivals can poach a few employees or can try to mimic some strategic moves, rarely will they be … [ Read more ]
Content: Quotation | Source: Deloitte Review | Subjects: Human Resources, Organizational Behavior
Geeks, Tweets and Cash: A conversation with Riley Crane of MIT Media Lab
Social media have emerged as a boardroom topic: there is a vague sense that something important is happening. Yet for business leaders several fundamental questions remain around social media and more broadly around the use of online social networks in enabling business models.
Among the most prominent researchers in the emerging field of social media is Riley Crane, perhaps best known as the leader of the … [ Read more ]
Content: Thought Leader | Author: Riley Crane | Source: Deloitte Review | Subject: Miscellaneous
Post Merger Integration: Hard Data, Hard Truths
The numbers don’t lie. Many top corporate managers are faced with the challenge of a post merger integration (PMI) at least once in their career. And empirical studies indicate that one of every two PMI efforts fares poorly.1 These statistics are particularly telling given that mergers and acquisitions have been a staple management instrument for almost a century now and that there has been growing … [ Read more ]
Content: Article | Authors: Freddy Strottmann, Johannes Gerds, Pakshalika Jayaprakash | Source: Deloitte Review | Subject: Mergers & Acquisitions
The Open-Minded Professor
Scott Wilson of Deloitte Research met with Eric von Hippel of MIT’s Sloan School of Management to find out how established companies are — or could be — managing in the face of the open innovation phenomenon.
Content: Thought Leader | Author: Eric von Hippel | Source: Deloitte Review | Subject: Innovation
How Profitable are Your Customers … Really?
No company can afford a flawed understanding of customer profitability, least of all in a recession when the margin for error (as well as profit) is whisper-thin. The flip side is that improvements in this area can be a very effective way of bolstering the bottom line — and companies can often make those improvements with only a modest initial investment.
Content: Article | Authors: Ed Johnson, Julie Meehan, Mike Simonetto, Ranjit Singh | Source: Deloitte Review | Subjects: Finance, Management, Marketing / Sales
The View from the Glass House
Transparency challenges companies by making information about products and pricing, as well as corporate practices around labor, environment, healthcare and other issues, instantly available to potential customers. Empowered by YouTube and other new media, consumers have the power to reframe, even shatter, the reputations of products, services and companies. As transparency washes the windows of corporate headquarters, leaders of retail and consumer product companies will … [ Read more ]
Content: Article | Authors: Ajit Kambil, Patrick Conroy, Ryan Alvanos | Source: Deloitte Review | Subject: Industry Specific | Industry: Retail
Price Waterfall
Irrational Expectations
Predictive analytics is emerging as a practical discipline, one that can help business leaders make better decisions. In a world whose complexity in many respects has moved beyond our cognitive abilities, numbers are nothing to fear. In fact, they may be your greatest ally.
Content: Article | Authors: Jim Guszcza, John Lucker | Source: Deloitte Review | Subject: Statistics
Necessity Breeds Oportunity: Constraints, Innovation and Competitive Advantage
The quest for competitive advantage drives companies to increase both efficiency and responsiveness to customers, but there is a trade-off between the two. Improving responsiveness to customers entails higher inventory, distributed warehousing, and multiple transportation channels that raise costs and compromise efficiency. Companies find this balance harder to achieve in emerging markets because of constraints in the external environment like infrastructural bottlenecks and talent shortages. … [ Read more ]
Content: Article | Authors: Atanu Chaudhuri, Craig Giffi, Kumar Kandaswami, Shalabh Kumar Singh | Source: Deloitte Review | Subjects: Innovation, Management
The Two Faces of Risk: Cultivating Risk Intelligence for Competitive Advantage
You needn’t be a seer or sage to perceive risk. It’s as predictable and as devastating as a Florida hurricane and as far-reaching as a corporate scandal. But you do need to be a visionary to see the opposite side of the risk coin, the one that lands face down after you flip. The underside represents opportunity, competitiveness and growth.
What do these things have to … [ Read more ]
Content: Article | Authors: Mark Layton, Steve Wagner | Source: Deloitte Review | Subject: Risk Management
Predictably Irrational: Beer, Pricing and the Human Mind
A conversation with Dan Ariely.
Content: Thought Leader | Authors: Dan Ariely, Jon Warshawsky | Source: Deloitte Review | Subjects: Marketing / Sales, Organizational Behavior
Aging Processes Can Transform Consumers
Align With Aging on Multiple Dimensions
Steve Wagner, Mark Layton
Unrewarded risk represents what poker players call “table stakes”: you’ve got to ante up just to get into the game. The ante, of course, doesn’t guarantee success; it only ensures that a hand of cards will be dealt to you. Numerous examples of unrewarded risk appear in business. For instance, every public company in the United States must comply … [ Read more ]
Content: Quotation | Authors: Mark Layton, Steve Wagner | Source: Deloitte Review | Subject: Risk Management
Stephanie Quappe, David Samso Aparici, Jon Warshawsky
As for the genius of innovation, clearly the one percent spark of inspiration is nurtured by a positive culture. But the 99 percent perspiration ingredient comes from employees who love what they do, as well as where they do it, and who invest in that Holy Grail of productivity called “discretionary … [ Read more ]
Content: Quotation | Authors: David Samso Aparici, Jon Warshawsky, Stephanie Quappe | Source: Deloitte Review | Subject: Innovation
Richard Thaler, Cass Sunstein
Whether or not they have ever studied economics, many people seem at least implicitly committed to the idea of homo economicus, or economic man—the notion that each of us thinks and chooses unfailingly well, and thus fits within the textbook picture of human beings offered by economists.
If you look at economics textbooks, you will learn that homo economicus can think like Albert Einstein, store as … [ Read more ]
Content: Quotation | Authors: Cass R. Sunstein, Richard H. Thaler | Source: Deloitte Review | Subject: Economics
Culture and the Myth of the Black Box
Culture tends to be something of an enigma in the study of companies. Everyone agrees over cocktails that culture is important and hopes their company has a “good” culture versus a “bad” culture. For all of its implied significance, however, cultural change tends to rate alongside tarot card reading and astrology in terms of credibility. It lurks in the unfortunate category of “soft” issues that … [ Read more ]
Content: Article | Authors: David Samso Aparici, Jon Warshawsky, Stephanie Quappe | Source: Deloitte Review | Subject: Organizational Behavior
Dan Ariely
We’re incredibly good at telling ourselves stories, and these help us feel as if we are honest even when we act dishonestly.
Content: Quotation | Author: Dan Ariely | Source: Deloitte Review | Subjects: Ethics, Integrity
