James Champy responds to a range of questions pertinent to KM, e-business and reengineering in general, discussing the role of knowledge processes and intellectual capital flow in internet business.
Content: Thought Leader | Author: Warren Karlenzig | Source: “Knowledge Management Magazine” | Subject: Management
This white paper examines the different stages of KM implementations and metrics for evaluating an initiative’s progress. Introduces a “KM measurement bell curve” and offers case examples of organizations’ ongoing assessment techniques.
Content: Article | Author: Kimberly Lopez | Sources: “American Productivity & Quality Center (APQC)”, “Knowledge Management Magazine” | Subject: Knowledge Management