This white paper examines the different stages of KM implementations and metrics for evaluating an initiative’s progress. Introduces a “KM measurement bell curve” and offers case examples of organizations’ ongoing assessment techniques.
Content: Article
Author: Kimberly Lopez
Sources: “American Productivity & Quality Center (APQC)”, “Knowledge Management Magazine”
Subject: Knowledge Management
Author: Kimberly Lopez
Sources: “American Productivity & Quality Center (APQC)”, “Knowledge Management Magazine”
Subject: Knowledge Management
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