The problem — and the essence of what makes forecasting hard — is that human nature is hardwired to abhor uncertainty. We are fascinated by change, but in our effort to avoid uncertainty we either dismiss outliers entirely or attempt to turn them into certainties that they are not.
Content: Quotation | Sources: Harvard Business Review, Six Rules for Effective Forecasting | Subjects: Decision Making, Future
Change rarely unfolds in a straight line. The most important developments typically follow the S-curve shape of a power law: Change starts slowly and incrementally, putters along quietly, and then suddenly explodes, eventually tapering off and even dropping back down.
Content: Quotation | Sources: Harvard Business Review, Six Rules for Effective Forecasting | Subject: Change Management