Consider these lessons when managing dispersed project teams

You have a tough enough time managing on-site teams. Scatter team members among locations, and it becomes even harder. One IT consultant shares the lessons he learned on the way to success.

Manage e-mail risks so messages don’t come back to haunt you

During litigation proceedings, all documents, including electronic documents such as e-mails, can be subject to scrutiny. Now is the time to make sure everyone in your company is not using e-mail in a way that could backfire down the road.

MBA degree retains popularity among IT pros

Though it might not guarantee a promotion or career advancement in the current job market, having an MBA in hand is still an achievement IT pros respect. A new MBA certification program may also be a good move, given increasing career competition.

How does your process documentation measure up?

Creating process documentation may be an unappealing task, but it’s a very important one. The quality of your documentation can affect how often a process is used. How does yours measure up?

Standards propel cable modems into the big time

CIOs grappling with remote user connectivity issues and those at small enterprises should pay close attention to the evolving cable modem standards that are geared toward making cable modems more viable.

Camtasia animation tool can help you train and troubleshoot

If a picture is worth a thousand words, what would an animation be worth? The answer could be the cost of Camtasia, a program that can make training or troubleshooting videos of computer screen movements. Read our review of this easy-to-use program.

Editor’s Note: Free registration required to access

A Working Business Card is Better Than a Resume

“When you introduce yourself to a prospective employer at a trade show, a professional conference, a training workshop, a cocktail party, or through a mutual friend, don’t use a resume. Use what I term a Working Business Card™ that lists your name, contact information, and a few carefully crafted words that state your specialization.

Here’s the secret to this card: State your specialization in terms of … [ Read more ]

Collect Metrics That Will Provide A Basis for Fundamental Improvements

A project manager is asked to collect metrics to measure customer satisfaction. At first glance, it may seem obvious which metrics to measure. However, there’s more to the decision-making process than you might think. Here’s some advice on the right kind of metrics to collect if you want to make improvements.

Back up important files with this simple batch file

When you accidentally delete a file, having a backup ready can significantly minimize downtime and frustration. Check out this simple batch file that can make daily document backups a snap.

Editor’s Note: The article fails to mention that you should save the batch file with a .bat extension. Also, note that you can test out the functionality of the batch file by calling it from … [ Read more ]

Follow these guidelines for new employee orientation

Most managers don’t utilize a standard procedure for employee orientation. But when you wing it, you risk setting the wrong tone. These helpful guidelines will help you cover your bases and get new employees started off on the right foot.

A primer on projects, programs, and portfolios

This very basic article attempts to explain the difference between projects, programs, and portfolios. Useful for the uninitiated but otherwise can be skipped.

Shanghai: Business lessons from China’s smartest city

“…Of all China’s cities, Shanghai has gone furthest toward the success factors for a global “smart city.” Its ambition to become a major financial center and player on the international stage by 2015 has fueled this drive. History has also given Shanghai many advantages. It is probably the most outward-looking of any Chinese city and has a strong political voice in Beijing. The latter has … [ Read more ]

An ROI primer: Learn the basics and the key shortcomings of this metric

This article uses a hypothetical IT server project to illustrate the calculation of ROI. It also presents some arguments regarding the strength and weakness of the metric (and a specific example of how to calculate present value with Excel).

Editor’s Note: Pretty basic stuff but a good read for the financially challenged.

How to tell whether a potential client is worth your time

Asking the right questions can tell you whether a potential client is serious about using your services or is just wasting your time. Get the information on what every consultant should ask and how to know when you should bail out.

Note: free membership required

Understanding Tech-Team Dynamics

Your project team may have top-notch skills, experience, and training, but if they can’t play well together, you can kiss success goodbye. Columnist Tim Landgrave explains how personality testing can ensure that a tech team hits high performance marks.

Document your network with help from the OSI model

Though of most practical use to network administrators, this article provides an excellent look at what kind of network documentation your company should have. It also provides a good very high level look at the seven-layer OSI Reference Model.