Arun Sarin

I consider somebody a good leader if they exhibit three things. One is strategic leadership, which simply means the ability to assess the big picture. The second is operational leadership. I expect our leaders to make things happen, serve our customers, have good processes, organize their own divisions properly and, most important, hit their numbers. And the third is people leadership, the ability to motivate, retain, recruit and develop people, to have both good and difficult performance dialogs, and to set high standards.

The other axis core to our culture is “red, rock solid and restless.” Red stands for being passionate about your business, your job, your industry and your people. Rock solid means you’ve got to be dependable. If you say you will deliver something, you must deliver it. Restless is about innovation. You’ve got to be innovative. When I’m selecting the CEO, or the senior team for Germany, I ask myself, “Do these people have red, rock solid, restless, and are they strategic, operational and human?”

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